Trusted & Connected
What LinaCall Does
More Than Answering Calls
An AI receptionist that understands intent, acts reliably, and reflects your brand tone.
Core Capabilities
Built To Handle Real Business Workflows
Intelligent Call Handling
Intent detection (sales, support, booking, billing, emergency), dynamic call flow logic, fallback to human escalation, and spam/fraud filtering before it reaches staff.
Calendar & Booking Engine
Reads real-time availability across Google/Microsoft calendars, proposes optimized slots, confirms, reschedules, cancels, and sends branded confirmations & reminders.
Knowledge Grounding
Ingests website, FAQ, PDFs & docs into a versioned knowledge base you control—answers stay on-brand and within approved scope, with forbidden-topic guardrails.
Integrations That Fit Your Stack
LinaCall connects to telephony (Telnyx, Twilio, SIP), calendars (Google Workspace, Microsoft 365), CRMs (HubSpot, Pipedrive, Salesforce), helpdesks (Zendesk) and generic webhooks for custom workflows. Optional PCI-aware payment handoff supported.
Telephony
Telnyx · Twilio · SIP
Calendars
Google · Microsoft 365
CRMs
HubSpot · Pipedrive · Salesforce
Helpdesk
Zendesk · Webhooks/APIVoice & Conversation Quality
Natural Voices
Adjustable tone & speed
Male/Female, polite, energetic, neutral
Real-Time Turn Taking
Interruptions & barge-in supported
Responsive, context-aware transitions
Scoped Memory
Remembers within a call
Names, reference numbers, approved facts
How It Works
Privacy, Security & Compliance
Built For Trust
Reliability & Scale
Global carrier network • automatic failover • health checks & circuit breakers • concurrency controls per business or campaign.
Spam & Fraud Defense
Reputation checks, challenge prompts, adaptive blocklists/allowlists reduce junk traffic & protect staff time.
Dashboard & Analytics
Actionable Operational Insight
Persona & Brand Style Control
Customize greeting, escalation rules, forbidden topics & tone profile so every caller receives a consistent, brand-aligned experience.
Memory Model
Short-term: remembers within a call (names, numbers). Long-term: only stores approved business facts (hours, pricing ranges, service categories).
Pricing
Simple Plans That Scale
Transparent minute bundles with add-ons for premium voices, extra numbers, WhatsApp lines, and dedicated EU data options.
Starter
Growth
Pro
Great Fits
Who Benefits Most
Clinics, salons, trades, real estate, auto services, legal/accounting, restaurants, e-commerce support, multi-location SMEs. Anywhere missed calls = lost revenue.
Provide to set up: Business hours, services & pricing, cancellation rules, calendars, staff transfer numbers, CRM API key (or accept webhooks), your greeting & "never say" list.
Sample Greeting
“Hej! You’ve reached [Business Name]. I’m LinaCall, your AI receptionist. How can I help—book a time, get prices, or speak with the team?”
SLA & Support